Frequently Asked Questions
What is Good Life Collagen?
Good Life Collagen is a proudly Canadian, female-owned wellness brand based on Vancouver Island. We believe feeling good starts with knowing exactly what you're putting into your body.
Our collagen is made from 100% pure, sustainably sourced Canadian fish collagen. Just one ingredient, no unnecessary extras.
Who founded Good Life Collagen?
Good Life Collagen was founded by Andrea Dershin, the founder of Good Life Juice, a Vancouver Island wellness company established in 2014.
With over a decade of experience in the wellness industry, our philosophy remains simple: thoughtfully sourced ingredients, uncompromising quality and products that make feeling good a little easier.
Where is Good Life Collagen based?
We're proudly based in Nanaimo, British Columbia, where our collagen is packaged and shipped. Our collagen is sourced from wild-caught Canadian cod through our trusted manufacturing partner in Nova Scotia.
Where can I buy Good Life Collagen?
You can shop our full collection online, with shipping available across Canada. Our collagen is also available through Good Life Juice and select retail partners on Vancouver Island.
Does your collagen contain additives or preservatives?
Our collagen is all about keeping things simple. Just one ingredient: 100% pure collagen peptides from wild-caught Canadian cod. No fillers, preservatives, artificial flavours, colours or sweeteners. Nothing unnecessary.
Is your collagen sustainably sourced?
Sustainability is important to us. Our collagen comes from wild-caught Canadian cod, with the fish skin used to create collagen while the rest of the fish is used for food.
It's a thoughtful approach that makes more use of every catch and helps reduce unnecessary waste.
What ingredients are in Good Life Collagen?
Just one! Our collagen contains 100% pure hydrolyzed Type I fish collagen peptides, sourced from wild-caught Canadian cod.
No fillers, preservatives, sweeteners, artificial flavours or unnecessary extras.
Where does your collagen come from?
Our collagen begins with wild-caught Canadian cod sourced from the waters off Nova Scotia. The collagen is produced from fish skin, making thoughtful use of a part of the fish that might otherwise go to waste. We work with a trusted Canadian manufacturing partner and package our collagen right here on Vancouver Island.
Is your collagen third-party tested?
Absolutely. Our collagen is independently third-party tested for quality and purity, including heavy metals.
We believe knowing exactly what you're putting into your body should never be a guessing game. A Certificate of Authenticity and lab results are available upon request.
Is Good Life Collagen gluten-free, dairy-free and soy-free?
Our collagen contains no gluten, dairy or soy ingredients. It's made from just one ingredient: pure fish collagen peptides.
Is your collagen vegan?
No. Our collagen is derived from fish, so it isn't suitable for vegans or anyone with a fish allergy.
Is your collagen keto-friendly?
Yes! Our pure collagen peptides contain no added sugars or carbohydrates, making them an easy addition to a keto lifestyle.
How much collagen should I take each day?
We recommend one tablespoon daily as part of your wellness routine. Consistency is key, especially when you're first getting started.
What's the best way to take Good Life Collagen?
The beauty of our collagen is how easily it fits into your day!
The most popular way to enjoy it? Your morning coffee! But it's just as lovely in tea, smoothies or flavoured water.
Our founder Andrea's personal favourite? Mixing collagen with electrolytes and creatine, turning her everyday water bottle into a little wellness powerhouse!
It's unflavoured, so it fits right into whatever you're already sipping.
Does Good Life Collagen dissolve in hot and cold liquids?
Absolutely! Our collagen dissolves in both hot and cold drinks.
It dissolves almost instantly in warm liquids, while colder drinks simply need a little more mixing time. That's because we keep things pure, no added instantizing agents or unnecessary extras.
For cold drinks, give your bottle a good shake and allow the collagen to fully dissolve before adding ice. Simple as that!
Why doesn't my collagen come with a scoop?
Less plastic, less waste!
We've skipped the disposable plastic scoop as part of our commitment to reducing unnecessary packaging. Simply use a spoon from your kitchen or an extra scoop from another product.
What are the benefits of collagen?
Collagen is an important structural protein found throughout the body, including in our skin, bones, tendons and ligaments.
As we age, our body's natural collagen production gradually declines. Collagen peptides provide amino acids that help support the body's connective tissues, making them a popular addition to routines focused on healthy aging and overall wellness.
Provides amino acids that support the maintenance and repair of muscles and connective tissues, including tendons and ligaments.
Helps support skin elasticity, hair thickness and healthy nails.
How long does it take to see results?
Collagen is a long game, not an overnight fix!
Some people notice changes within a few weeks, while others may need longer. Research into collagen supplementation often evaluates results over 8-12 weeks, although individual experiences vary.
Our advice? Make it part of your daily routine, give it time and enjoy the ritual along the way. Healthier hair, skin and nails are typically the first results users notice.
Can I take collagen while pregnant or breastfeeding?
If you're pregnant or breastfeeding, we recommend checking with your healthcare provider before adding collagen or any new supplement to your routine.
Our collagen contains one ingredient, fish collagen peptides, but it's important to make sure any supplement is appropriate for your individual needs during this time.
Can children take collagen?
Good Life Collagen is intended for adults. Children's nutritional needs differ from those of adults, so we recommend speaking with a healthcare professional before introducing collagen supplements to a child's diet.
Can men take collagen?
Absolutely! Collagen isn't just for women.
Men naturally have collagen in their skin, bones, tendons and ligaments too. Our pure collagen peptides can be an easy addition to anyone's wellness routine, regardless of gender.
Could I be allergic to collagen?
Our collagen is made from fish, so it is not suitable for anyone with a fish allergy.
If you have any concerns about allergies or sensitivities, check with your healthcare provider before use. Discontinue use if you experience an adverse reaction.
Do you offer free shipping?
Yes! Enjoy FREE SHIPPING on Canadian orders of $65 or more.
Love a good routine? Subscribe to 2 collagen refills every 2 months and enjoy 20% off + FREE SHIPPING on every delivery.
For orders under $65, shipping is calculated at checkout based on your location.
Where do you ship?
From our home on Vancouver Island to yours! We ship across Canada, with delivery options and rates calculated at checkout.
How do I track my order?
Once your order ships, we'll send you an email with tracking information so you can follow its journey to your door.
If you haven't received your shipping confirmation, check your junk folder first. Still nothing? Get in touch and we'll help you find it.
My order hasn't arrived. What should I do?
Start by checking the tracking information in your shipping confirmation email for the latest delivery updates.
If your package seems delayed or the tracking hasn't updated, reach out to our team. We're happy to help you figure out what's happening.
Something not quite right with your order?
If something arrives damaged, an item is missing or you've received the wrong product, please get in touch with us.
We want every Good Life Collagen experience to be a good one, and we'll work with you to get things sorted.
I haven't received my order confirmation. What should I do?
First, check your junk or spam folder in case our email landed there.
If you still can't find it, contact us with your name and the email address used at checkout. We'll help confirm that everything went through.
What is your return policy?
As a consumable wellness product, we aren't able to accept returns for a change of mind.
If your order arrives damaged, defective or incorrect, please get in touch. We're committed to making things right.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How does Subscribe & Save work?
Make collagen part of your everyday routine and enjoy a little extra savings along the way.
Choose from our flexible delivery options:
1 Refill Every Month: Save 20%.
2 Refills Every 2 Months: Save 20% + FREE SHIPPING.
Your collagen arrives automatically on your chosen schedule, so there's one less thing to think about.
No long-term commitments. Pause, skip or cancel anytime before your next order is processed.
How do I start a subscription?
Simply visit your favourite collagen product page, select Subscribe & Save, choose your preferred delivery option and add it to your cart.
We'll take care of the rest!
Can I pause, skip or cancel my subscription?
Of course! Your routine should work around your life, not the other way around.
You can manage upcoming deliveries, skip an order or cancel your subscription before your next order is processed. No long-term commitments or cancellation fees.
Can I change my subscription details?
Yes! You can update your delivery schedule, shipping address and payment details through your customer account.
If you need a little help, just reach out to our team.
When will I be charged for my subscription?
Your first payment is processed when you place your order. Future payments are automatically charged according to your selected delivery schedule.
You'll receive an order confirmation each time your subscription renews, along with shipping updates once your collagen is on its way.
Can I use a discount code with my subscription?
Our subscriptions already include exclusive savings of 20%, so additional promotional discounts generally can't be combined with your subscription offer.
You can still use eligible promotional codes on separate one-time purchases.